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Starting from the day you go live, Key Survey has you covered.

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Support & Training Services

WorldAPP understands the importance of having support available to our clients and all of our customers get unlimited, free technical support 24/5. By phone, by email or through a chat interface inside the Key Survey application itself - whatever you prefer, we're here for you throughout the entire survey process.

We can also arrange onsite training for your Key Survey solution.

Customer Service

Key Survey is known for being one of the most powerful survey software applications available, but we also understand the importance of having effective help on demand. From Project Management to Technical Support and Client Training, we offer the most comprehensive service in the industry.

“You have great customer service over there. I am a manager in a call center and have always found your service very helpful and easy.“

- Kevin, NutriSystem

Support & Training Services

Technical Support

Key Survey sets the industry standard for service by offering several easy ways for you to get quick, reliable help. All of our subscribers receive free, unlimited technical support. Whether by phone, email, or live support, we are here for you throughout the entire survey process. Support is available 24/5.

“The survey looks great! Thanks so much. Your tech support is fabulous! I know I say that every time but it's true!“

- Leslie, LCYO

Client Training

Be it creation, distribution, or reporting - basic or advanced - Key Survey has a program that will meet your needs. Our Key Survey training team consists of skilled instructors with extensive experience in technology and communication. To help you take full advantage of Key Survey, we can develop customised training courses to meet your specific needs.

  • Live training online
  • On-location training seminars
“This has been nothing short of spectacular in terms of making sure I understand how to useKeySurvey! It is great to have such a responsive team!“

- Jennifer, Apollo Consulting

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