Recruit   retain skilled healthcare workers

The healthcare industry continues to face significant and constantly evolving challenges. At the top of the list is a severe shortage of skilled staff. Labor accounts for more than half of healthcare provider overhead, and that situation increases when there is employee turnover.

Knowing how to recruit and retain qualified workers in this day and age - a process that can be effectively addressed through online survey software tools - is the difference between success and failure for businesses within the healthcare industry.

By understanding the needs of your healthcare workforce - and your potential hires - through honest and accurate online survey feedback, you can leverage an industry-wide problem into a company-wide solution for success. Through user-friendly online survey software, healthcare providers can conduct routine and strategic feedback surveys to help maintain an adequate, satisfied, and competitive workforce.

Evaluate industry compliance protocols

Staffing is only part of the job. It is just as vital that healthcare companies maintain strict compliance with all government or industry mandated regulations and procedures. With more challenging ratios of staff to patients, for example, it can be more difficult to maintain high standards or stay up to date regarding new technologies, drugs, and laws.

• Use online survey software to test the knowledge of your personnel while simultaneously evaluating their compliance and readiness.
• Use survey software to troubleshoot problems related to equipment and technology, training, and current educational materials.
• Find out, for example, what technologies your workforce needs for optimum performance, and what resources they require to stay abreast of new changes in laws or regulations.

Use online surveys to identify potential new employees

• Conduct a survey to find out if your workers would recommend their employer to others. If not, find out why. If so, create a bonus incentive programme for workers who recruit qualified new hires such as nurses.
• Create a customised survey and send it to potential recruits, including recent college graduates, to find out what they look for in terms of career opportunities in this increasingly competitive field.
• Use the results to refine your search and narrow down your field of candidates for a targeted marketing or recruiting campaign.

Online customer surveys for healthcare patients >>