Security

Online surveys don't just save you money over paper surveys; they encourage higher response rates by providing a secure environment in which respondents can submit their information. Key Survey delivers an airtight infrastructure that helps prevent unauthorised access to confidential information.

• Key Survey is an official licensee of the distinguished TRUSTe Privacy Seal programme and certified by the EU Safe Harbor Privacy programme, with endorsement to securely host consumer data from any country.
• Key Survey methodically backs up all databases on a regular basis. We guarantee the accuracy and safety of all data hosted on our servers.
• Client data is stored on our servers for the duration of an account, plus up to one year after. Customers can request to have information removed from Key Survey servers at any time.
• Access to data, customer information and system administration is limited by username and password or administrative privileges.
• Additionally, you can apply password protection to any survey or report and use advanced features to secure survey data with 128-bit SSL encryption.

Enterprise users have access to additional control and security features. Please check Enterprise functionality section for details.