WEB BROWSER RECOMMENDATIONS Click here to download PDF
Key Survey Service is best viewed with the Web browsers listed in the following table. Using other versions of Internet Explorer or Netscape or Mozilla or other Web browsers which are not listed in this table may possibly result in improper functioning of some features.

   Key Survey User    End-User (respondent)
   Windows    Windows v 6.0 sp2 or higher
   v 7.0 sp2 is recommended
   v 6.0 sp2 or higher
   v 7.0.x is recommended
   Windows    v 2.0.x or higher    v 2.0.x or higher
   Mac OS    v 2.0.x or higher
   v 2.0.x or higher
   Linux/GTK2    v 2.0.x or higher    v 2.0.x or higher
For Key Survey's users Cookies and JavaScript must be enabled.

For IE(6.x/7.x):
You can change Security settings as follows:
Select "Tools | Internet Options..." from the main menu.
Change to the "Security" tab.
Select Internet icon and click Default Level button, then "Apply".

To change Cookies settings please:
Select "Tools | Internet Options..." from the main menu.
Change to the "Privacy" tab.
Click "Default" button, then "Apply".

To enable pop-ups please:
Select "Tools | Internet Options..." from the main menu.
Change to the "Privacy" tab.
Uncheck "Block Pop-ups" and click "Apply" button for IE 6.x
Uncheck "Turn on Pop-up Blocker" and click "Apply" button for IE 7.x.

For Mozilla Forefox (1.5.x/2.0.x/3.0.x):
You can change Cookies setting as follows:
Select "Tools | Options..." from the main menu.
Activate "Privacy" button and go to the Cookies tab.
Check "Allow sites to set Cookies" check box, then click "OK" button for 1.5.x.
Check "Accept Cookies from sites" check box, then click "OK" button for 2.0.x.

To enable pop-ups please:
Select "Tools | Options..." from the main menu.
Activate "Content" button and uncheck "Block Pop-up Windows",
then click "OK" button.

To enable JavaScript please:
Select "Tools | Options..." from the main menu.
Activate "Content" button and check "Enable JavaScript" check box,
then click "OK" button.


If you experience any problems with the characters appearance on the application pages, please try changing the Coding to "Unicode (UTF-8)". To do this, just select the following in your top Navigation bar: "View | Encoding | More | Unicode (UTF-8)" for Internet Explorer. "View | Character Encoding | More Encoding | Unicode (UTF-8)" for Fire Fox.

Notes:
The use of the following applications can significantly influence the correct functioning of certain Key Survey features: Norton Internet Security, Zone Alarm Pro, etc.